ABOUT ME...
Over the past 33 years I have worked with some of the best in Hospitality across the UK.
From General and Regional management roles with Whitbread and Travelodge through to being the General Manager of the 5 Star Grand Hotel in York. Along the way I was an Area Manager for Greggs, the UK & Ireland Operations Director for Wyndham Hotel Group, and Operations Director roles with Redefine BDL and Splendid Hospitality.
I now work with business owners who love what they do, who want to create something special, who want to support and develop their teams, and who want to do it the right way
However, 33 years of experience alone doesn't makes you good at what you do. What makes you good at what you do is a combination of things:
- What your experiences have been
- Who you worked with
- Who helped you
- Who you collaborated with
- The mistakes you made
- Your personal values
Equally, being good at what you do does not necessarily mean that you can impart the knowledge to others. That comes from your ability to build meaningful relationships, keep things simple, collaborate, ask the right questions, communicate effectively, find the right balance between challenge and support, and quickly understand what is needed.
Most important however is to remember the humanity in business and keep perspective. To remember that with every decision you make you have an opportunity to positively impact someone's life. Ultimately that is why I do what I do.....